Shipping policy

We ship globally from the United States.

Orders are typically packed and shipped within 48 hours of being placed.

 

DOMESTIC SHIPPING

US domestic orders shipped via Standard Surface usually arrive between 2-5 days, depending on location. 

Expedited priority shipping is also available as an option during checkout.

 

INTERNATIONAL SHIPPING

International orders shipped via standard mail typically arrive between 7-14 days, depending on location.

We also offer Expedited Mail as an option during checkout.

 

While we will do our utmost to ensure your package gets to you, we cannot be responsible for Customs in your country (including any applicable duties that may be incurred). Please feel free to contact us if you have questions or need help.

 

RETURNS AND REFUNDS

At this time, we do not offer refunds or exchanges, all sales are final. If there appears to be a problem with your order (missing or damaged product), let us know so we can attempt to rectify it. 

 

DELIVERY STATUS

We endeavor to provide a tracking number for every shipment. Contact us if you did not receive one, or if you need help getting status updates.

If a package is "lost in transit" (not marked as "Delivered"), contact us and if we determine that is the case, we will resolve it for you.

Note that we are not liable for packages that have been marked "Delivered" by the postal service or courier. The best procedure is to contact the carrier directly to file a report; we can help you determine which company that is.